Question 1

What file formats do you accept?

Accepted Answer

Vector PDF or AI (1:10 scale for large format), fonts outlined, CMYK colour mode. 150dpi JPEG/TIFF at actual size also works.

Question 2

Do you work with agencies?

Accepted Answer

Yes — most of our work comes through creative & event agencies. Everything is white-label: no branding on delivery, and we never contact your client.

Question 3

Where do you install?

Accepted Answer

Klang Valley as standard; outstation by arrangement. Hoarding, lightbox & window-display jobs get a site survey first — mall night-works after operating hours included.

Question 4

How long is turnaround?

Accepted Answer

24–48h production on standard items after proof approval. Installation is scheduled around site access.

Question 5

I only have a brief, no artwork — can you help?

Accepted Answer

Yes. Send the brief or references and our design team prepares print-ready artwork for your approval.